Terms of Service

Welcome to CityZone. By accessing our website or mobile application and placing an order, you agree to be bound by these Terms of Service. Please read them carefully.

• 1

  You must be at least 18 years old or accessing the site under the supervision of a parent or guardian.

• 2

  You are responsible for maintaining the confidentiality of your account and ensuring your delivery address and contact details are accurate.

• 3

  All prices are listed in Kuwaiti Dinars (KWD).

• 4

  Currently, there is no Value Added Tax (VAT) in the State of Kuwait. Should local laws change, taxes will be applied at checkout.

• 5

  We accept KNET, Visa, Mastercard, and Cash on Delivery (COD). KNET transactions are processed via secure local gateways.

• 6

  A contract is only formed once we send a "Shipment Confirmation" or "Out for Delivery" notification.

• 7

  In the event of a clear pricing error, we reserve the right to cancel the order and provide a full refund.

• 8

  Ownership and risk of loss pass to you upon delivery to the address provided.

• 9

  Users may not use our platform to purchase items restricted under Kuwaiti law.

• 10

  Any fraudulent activity or "chargeback" abuse will result in immediate account termination and potential legal action.

• 11

  CityZone is not liable for any indirect or consequential damages arising from the use of our products or website. Our total liability is limited to the amount paid for the specific order in question.

• 12

  Your data is handled according to our Privacy Policy. By using our service, you consent to the collection of data necessary to process and deliver your orders.

• 13

  These Terms are governed by the laws of the State of Kuwait.

• 14

  Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the Courts of Kuwait.

• 15

  We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on the website.